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Old 11-22-2006, 03:38 AM   #1 (permalink)
Lyricb
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Default I really don't like Wal-Mart

I know they don't have Wal-Marts all over the world yet, but I truly believe that it's bound to happen eventually. Personally, I can't stand 'em. They may have low prices, but the stores are chaotic and the customer service is non-existent.

I'm not the only one who thinks this, of course:

"On the way home last night, I stopped at Wal-Mart to buy some milk, as we were running out. Predictably, they had run out. I don’t know why, but this Wal-Mart in particular seems to run out of my particular brand very quickly.
I looked around for someone who could help - there’s almost always some more in the back. After a couple of minutes, one fellow came out. I stopped him and asked him if they had any more. He scratched his head and asked me to follow him.
He walked all the way to the front of the store (for some reason supermarkets like to put milk in one back corner and bread in another, so it was a long walk), past the long checkout lines, and pointed to the long line of people waiting to be served by one harried-looking individual who apparently comprised the entire Customer Service Department. I thanked him (what else could I do?) and he went on his merry way.
I stood there for five seconds of sheer incredulity before leaving the store in disgust. I went to another store that charged 26c per Carton more, but 1) had the item in stock and 2) did not make me wait.
This experience has taught me that Wal-Mart needs some new marketing slogans. Here are my suggestions.
  • Wal-Mart - Low prices, long lines.
  • Wal-Mart - We’ve got the savings if you’ve got the time.
  • Wal-Mart - Where Customers come first… eventually"
Escape from Wal-Mart « Wizard Prang’s Blog

Those slogan suggestions really cracked me up. So what I want to know is who here is a big fan of Wal-Mart, and if you think their low prices makes up for the lack of customer service.
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Old 11-22-2006, 05:09 AM   #2 (permalink)
Alexa
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Default Re: I really don't like Wal-Mart

I don't like to shop there either, for the same reason.
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Old 11-22-2006, 01:24 PM   #3 (permalink)
Lyricb
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Default Re: I really don't like Wal-Mart

You know, when I tell some of my friends that I don't shop at Wal-Mart they look at me like I'm insane. I'm glad I'm not the only one, Alexa.
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Old 11-24-2006, 02:07 AM   #4 (permalink)
Alexa
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Default Re: I really don't like Wal-Mart

To be honest, I shop there once or twice per year. I don't like the long lines, those cashier who don't know to say "Hello" or "How are you ?" as I'm used in other places. Plus, they never smile !!! Geez, I have always the impression they just want to get rid of you. I know they are not paid much, nevertheless they work with clients.

It's true they have low prices and you have the quality according with the price.

Tell your friends you prefer boutiques
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Old 11-24-2006, 08:33 AM   #5 (permalink)
TinyStar
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Default Re: I really don't like Wal-Mart

I don't like shopping at Walmart myself but... what can you do? In a small town where the only place to get most fabrics and such is Walmart, I kinda HAVE to go there.
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Old 11-24-2006, 01:41 PM   #6 (permalink)
Lyricb
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Default Re: I really don't like Wal-Mart

TinyStar, I'm lucky to live somwhere that I have a choice. I think I would go nuts if I had to shop Wal-Mart out of necessity.
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Old 11-25-2006, 01:34 PM   #7 (permalink)
techluck
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Default Re: I really don't like Wal-Mart

I totally agree. The customer service is horrible. Their employees are treated so badly they treat their customers the same way.
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Old 11-25-2006, 06:33 PM   #8 (permalink)
Slashmire
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Default Re: I really don't like Wal-Mart

Well, when a company is big enough, they can sadly do whatever they want; if an employee complains, two more are waiting for his job anyway.
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Old 11-25-2006, 10:34 PM   #9 (permalink)
ozzie
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Default Re: I really don't like Wal-Mart

We keep going back to Wal-Mart every week for groceries and other necessities because they are the cheapest. Every week when we leave, my husband says, "I hate Wal-Mart". ha!

I like them okay as long as I go at a time when they aren't really crowded. During the Christmas season, that will probably be never.
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Old 11-27-2006, 08:14 PM   #10 (permalink)
Lyricb
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Default Re: I really don't like Wal-Mart

The couple of times I ventured into the Wal-Mart out here it was crowded, dirty, and the customer service was horrible. After watching the documentary "Wal-Mart: The High Cost of Low Prices" I never went back.
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